Shipping policy

Griffer Shipping Policy

Made to Order

Griffer products are made to order. Once your order is placed, it is sent to our production partner for printing, quality control, and fulfillment before being shipped to you.

U.S. Shipping

Standard shipping rates are calculated at checkout based on the items in your order.

Griffer offers FREE standard shipping on U.S. orders of $75 or more. The $75 minimum is based on the qualifying order subtotal after applicable discounts and before taxes and shipping.

Estimated Delivery

Estimated delivery dates are displayed during checkout. Most U.S. orders currently have an estimated delivery timeframe of approximately 5–10 business days.

Because Griffer products are made to order, delivery estimates include the time required to produce and fulfill your order as well as carrier transit time. Delivery dates are estimates and are not guaranteed.

Orders may occasionally experience delays due to production volume, carrier delays, severe weather, holidays, or other circumstances outside our control.

Tracking

When tracking information is available, it will be provided after your order ships. Please allow time for the carrier to scan and update tracking information after a shipping label is created.

Shipping Addresses

Please review your shipping address carefully before completing your purchase. Customers are responsible for providing a complete and accurate delivery address.

If you notice an error after placing your order, contact us as soon as possible at support@shopgriffer.com. We will make every effort to help, but address changes cannot be guaranteed once an order has entered production or shipped.

Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.

Lost, Delayed, or Undelivered Packages

If tracking shows unusual delays or your package appears to be lost, please contact us at support@shopgriffer.com with your order number so we can review the shipment and help determine the appropriate next steps.

If tracking indicates that a package was delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors, and with the carrier. If you still cannot locate the package, contact us, and we will do our best to assist.

Damaged or Incorrect Orders

If your order arrives damaged, defective, misprinted, or contains an incorrect item, please contact support@shopgriffer.com within 30 days of delivery. Include your order number and clear photos of the item and issue so we can assist you.

Please see our Return & Refund Policy for additional information.

International Shipping

Griffer currently ships within the United States only. We hope to expand international shipping in the future.

Questions

For questions about your order or shipment, contact Griffer at support@shopgriffer.com.